Knowledgebase

The app sometimes stops or kicks me out

Modified on: Fri, 26 Jul, 2019 at 11:36 PM

 


 

Problems such as being kicked our of the app or the app stopping can simply be resolved by closing and re-opening the app, if this does not fix the issue please try the following;

  1. Log out of the app

  2. If possible on your device (eg Fire stick, Android TV) clear the app cache and storage.

  3. Turn off your device

  4. Turn off your router and leave for one minute

  5. Turn back on, Login & try to load the content.

If the problem persists please contact us

 

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